Your privacy is important to us. This policy explains how Sugam Engineering collects, uses, and protects your information.
Last updated: July 28, 2025
Sugam Engineering and Services Pvt. Ltd. ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us for steel fabrication and erection projects.
This policy applies to all information collected through our website, services, communications, and any related interactions with our company. By using our services, you consent to the data practices described in this policy.
We may collect personal information that you provide directly to us, including but not limited to your name, email address, phone number, company name, address, and project requirements when you contact us for services or consultations.
For commercial projects, we may collect business-related information such as company registration details, project specifications, technical requirements, and financial information necessary for service delivery.
We may collect technical data related to your projects including site specifications, structural requirements, engineering drawings, and other project-related documentation.
We use your information primarily to provide our steel fabrication and erection services, including project planning, design, consultation, and execution of engineering solutions.
We use your contact information to communicate with you about your projects, provide updates, technical support, and respond to your inquiries and service requests.
Your information helps us improve our services, conduct business analysis, maintain records for regulatory compliance, and ensure quality assurance in our deliverables.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Access to your personal information is restricted to authorized personnel who need the information to perform their job functions and provide you with our services.
We retain your information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and maintain business records as required.
We may share your information with trusted third-party service providers who assist us in delivering our services, such as subcontractors, suppliers, and professional consultants, under strict confidentiality agreements.
We may disclose your information when required by law, legal process, or government authorities, or when necessary to protect our rights, property, or safety, or that of our clients and the public.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to appropriate privacy protections.
You have the right to access, update, or correct your personal information. You may request to review what information we have about you and make necessary corrections.
You may request a copy of your personal information in a structured, commonly used format for your own use or for transfer to another service provider.
You can opt out of receiving promotional communications from us at any time by contacting us directly or following unsubscribe instructions in our communications.
You may request deletion of your personal information, subject to legal and contractual obligations that may require us to retain certain information.
If you have any questions about this Privacy Policy or our data practices, please contact us using the information below.
Phone
9851107643
sugam.marketing@gmail.com | sugam.technical@gmail.com
Address
Kathmandu, Nepal
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website with an updated effective date.