These terms govern the provision of engineering services by Sugam Engineering and Services Pvt. Ltd.
Last updated: July 28, 2025
These Terms of Service ("Terms") constitute a legal agreement between you ("Client") and Sugam Engineering and Services Pvt. Ltd. ("Company," "we," "us," or "our") regarding the provision of steel fabrication, erection, and related engineering services.
By engaging our services, requesting quotations, or entering into project agreements with us, you acknowledge that you have read, understood, and agree to be bound by these Terms and any specific project agreements that may apply.
Important: These general terms work in conjunction with specific project contracts. In case of conflicts, project-specific terms take precedence.
Sugam Engineering provides comprehensive steel-related works including but not limited to steel structure fabrication, erection, bridge construction, industrial structures, telecommunication towers, and related engineering consultancy services as detailed in individual project agreements.
Each project is governed by specific terms outlined in individual contracts or service agreements. These Terms of Service provide the general framework, while project-specific terms take precedence for particular engagements.
We commit to delivering services that meet industry standards and specifications as agreed upon in individual project contracts. All work is performed by qualified technicians following established safety and quality protocols.
Clients must provide accurate, complete, and timely information regarding project requirements, site conditions, specifications, and any other details necessary for proper service delivery.
Clients are responsible for ensuring appropriate site access, obtaining necessary permits, and providing safe working conditions as required for project execution.
Clients agree to make payments according to the terms specified in individual project contracts. This includes advance payments, milestone payments, and final payments as agreed upon.
Our liability is limited to the direct costs of correcting defective work performed by us. We are not liable for delays caused by factors beyond our reasonable control, including weather conditions, permit delays, or client-caused delays.
We are not liable for delays or failures in performance resulting from acts of God, natural disasters, government actions, labor disputes, or other circumstances beyond our reasonable control.
Warranties are limited to those specifically outlined in individual project contracts. We do not provide implied warranties beyond those expressly stated in our agreements.
Original designs, drawings, and technical specifications created by Sugam Engineering remain our intellectual property unless specifically transferred through written agreement.
Clients retain ownership of materials, specifications, and information provided to us, and we respect the confidential nature of such information.
Clients receive the right to use our designs and specifications for the specific project for which they were created, unless broader usage rights are explicitly granted.
Contracts are formed upon mutual agreement and signing of specific project agreements or service orders.
These terms may be modified with written agreement from both parties for specific projects.
These terms are governed by the laws of Nepal and subject to the jurisdiction of competent courts in Nepal.
Disputes shall be resolved through negotiation, mediation, or legal proceedings as appropriate.
Either party may terminate project agreements under specific conditions outlined in individual contracts, including material breach, non-payment, or mutual agreement.
Termination procedures, notice requirements, and settlement terms are detailed in specific project agreements.
We reserve the right to modify these Terms of Service with appropriate notice to existing and prospective clients. Modifications become effective upon posting or notification.
Continued engagement of our services after modification constitutes acceptance of revised terms.